Privacy Policy
ENC ABA (ENC Family Services, LLC)
ENC Family Services, LLC (“ENC ABA,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, families, website visitors, and partners. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Name, phone number, email address
Child’s name and date of birth
Insurance information (when voluntarily submitted)
Information provided through contact forms, referrals, or intake forms
B. Website Usage Information
IP address
Browser type and device
Pages visited and time spent on our site
C. Cookies and Tracking
We may use cookies or similar technologies to improve user experience and analyze website traffic.
2. How We Use Information
We use information to:
Respond to inquiries and referrals
Process intake and coordinate services
Communicate with families and providers
Improve our website and services
Meet legal, regulatory, and contractual obligations
3. HIPAA & Protected Health Information (PHI)
ENC ABA complies with the Health Insurance Portability and Accountability Act (HIPAA).
Any Protected Health Information (PHI) collected through intake or service delivery is handled in accordance with HIPAA regulations.
Website contact forms should not be used to submit sensitive medical information.
Formal privacy practices related to PHI are outlined in our Notice of Privacy Practices (NPP), provided during intake.
4. How We Protect Your Information
We implement appropriate safeguards including:
Secure systems and data storage
Limited access to sensitive information
Administrative, technical, and physical protections aligned with HIPAA standards
5. Sharing of Information
We do not sell or rent personal information.
We may share information:
With your consent
With insurance providers for billing purposes
With authorized providers or schools as part of coordinated care
When required by law
6. Third-Party Services
Our website may use third-party tools (e.g., analytics, scheduling, or form platforms). These providers may collect limited technical data in accordance with their own privacy policies.
7. Your Rights
You may:
Request access to your personal information
Request corrections to inaccurate information
Request limits on certain uses or disclosures (where applicable)
For PHI-related rights, please refer to our Notice of Privacy Practices.
8. Children’s Privacy
Our services are designed for children; however, information is collected only with parent or legal guardian consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or your information:
ENC Family Services, LLC (ENC ABA)
📍 3710 John Platt Dr., Morehead City, NC, 28557
📧 info@encaba.com
📞 252-777-3140